EXDREAM provides a year of ongoing support for generative AI adoption at NTT FACILITIES
Monthly seminars and workshops support AI adoption.
More than 90% of surveyed participants said the seminars were effective in helping solve their challenges.
As part of its support for AI adoption at NTT FACILITIES, INC., EXDREAM Inc. (Chiyoda-ku, Tokyo) has been planning and teaching generative AI seminars and workshops for the company’s employees since September 2025.
In the first year, 13 seminars and 12 workshops were held, and the program remains ongoing (as of the end of September 2026).
Seminars have attracted 2,226 total attendances from 1,058 individual participants, while workshops have recorded 241 total attendances from 151 individual participants (seminar figures cover sessions through September 2026; workshop figures cover sessions through August 2026).
Topics range from the latest AI news and examples of AI use in construction and facilities to basic and practical guidance on Microsoft Copilot.
In July and August 2026, the program also covered creating business applications with Copilot for employees with no programming experience.
Program overview
| Period | Since September 2025 (ongoing) |
|---|---|
| Format | Monthly seminars (explanations) and workshops (hands-on practice) |
| Sessions held | 13 seminars and 12 workshops (as of the end of September 2026) |
| Participants | An average of 231 participants per seminar and 27 per workshop (since the company-wide announcement in January 2026) |
| AI tool used | Microsoft Copilot |
Features of the seminars and workshops
1. Linked sessions combine seminar explanations with workshop practice
Each month’s seminar and workshop cover the same topic: the seminar provides explanations, and the workshop provides hands-on practice.
The seminar introduces knowledge and ways to use AI in relation to the topic.
In the subsequent workshop, participants operate AI themselves while considering scenarios from their actual work.
Rather than letting learning end with the session, the program aims to strengthen each participant’s AI skills and use of AI through practical exercises grounded in workplace situations.
2. Practicing Microsoft Copilot, from basic operations to creating AI agents
The seminars and workshops focus primarily on Microsoft Copilot, which is used in the company’s work environment.
Participants progress from the basics to applied and practical use, covering fundamental Copilot operations, workplace applications of Copilot in Microsoft 365 apps such as Excel and PowerPoint, and the creation of custom agents.
3. Employees with no programming experience create applications for their own work
In July and August 2026, sessions focused on creating business applications with Copilot Chat.
During the workshops, participants selected topics from their own responsibilities, created and tested original business applications, and presented their results.
This practical initiative goes beyond simply using AI to enabling employees to build their own work tools with it.
4. Introducing the latest AI news and applications in construction and facilities
Each month, the seminars explain the latest AI news, with a focus on generative AI, alongside examples of AI use in construction and facilities.
The program helps participants keep up with rapidly evolving AI technologies and services while offering insights and ideas for considering how AI could be used in their own company’s work.
More than 90% of surveyed participants reported that the seminars were effective
In post-session surveys, more than 90% of participants said the seminar content was effective in helping solve their challenges.
| Session | Question | Result |
|---|---|---|
| December 2025 seminar | Did you find the session effective for your AI initiatives or for solving your own challenges? | 92% effective |
| May 2026 seminar | Same as above | 96% effective |
| May 2026 workshop | Overall satisfaction with the workshop | 94% satisfied or above |
| May 2026 workshop | I took away concrete ideas that I can apply to my work | 94% rated 4 or above on a five-point scale |
“Effective” is the combined total of “very effective” and “somewhat effective” responses.
Participant feedback (excerpts from surveys)
“I am always satisfied with the workshops because hands-on experience helps me form a concrete picture of how I can use AI.” (Workshop participant)
“Working through the exercises deepened my understanding.
Learning where other participants struggled also gave me useful pointers for introducing AI within my own team.” (Workshop participant)
“I had wanted to use AI (Copilot) in my work but had not started because I did not know how.
This felt like an effective way to get started.” (Seminar participant)
“I had felt that using it would be difficult, but now I would like to give it a try.” (Seminar participant)
“This is a valuable opportunity to gather information, so I hope the sessions will continue.” (Seminar participant)
Some wording has been lightly edited.
Comment from NTT FACILITIES, INC.
We selected EXDREAM from among many AI consultants to support improvements in our AI literacy because of its deep understanding of business as well as its expertise in AI.
The seminars and workshops go beyond explaining how to use tools to explore their application in everyday business situations.
Each seminar also introduces the latest AI information and AI-related developments in the construction and real estate industries, which participants value highly.The support we receive now extends beyond AI seminars and workshops to responding to employee inquiries and supporting internal AI-related events, contributing to our AI literacy from multiple angles.
Applying AI to work is an area without standardized methods, and we look forward to continued flexible support that fits our circumstances.
Future plans
The plan is to continue holding seminars and workshops on topics directly relevant to employees’ work from October 2026 onward.